Thank you for visiting the Your Power – Your Mind website, owned and operated by Esther Kelly (ABN 64488021257). By using this site, you agree to the collection and use of information in accordance with this policy.

 Personal Information

We may ask you to provide personal information and details when ordering a product or registering for a session either online via live webinar or in person face-to-face.

We use this information to contact you should the need arise.

We don’t sell or deal in personal or customer information.

We may use this information (you remain anonymous) to improve our services, and collate our own marketing statistics.

You may provide your personal information through an enquiry on our website or by joining our mail list.

An option to opt-out will always be provided.

Sensitive Information

Some information you may wish to share regarding your personal circumstances may be of a sensitive nature, for this reason you may choose to provide this during a phone call for privacy purposes. Your information is confidential and will only be used to enhance your therapy experience.

Security

Reasonable steps are taken to protect your personal information, however we cannot guarantee the site won’t be breached.

We use identification methods and passwords for users to access computer systems.

When purchasing hypnotherapy sessions, you may select to provide your credit card details. Your Power-Your Mind does not collect or record credit card details as they are collected by the Stripe payment gateway, to maximise the security of your credit card details.

Privacy & Data Collection

At Your Power - Your Mind, we deeply value the trust you place in us when sharing your personal and sensitive information. We are committed to protecting your privacy and ensuring the confidentiality of your data.

1. For any questions regarding your data, please contact us via our online enquiry form. Enquiries are responded to within 48 hours.

2. We collect personal information such as your name, contact details, and health-related information to tailor our hypnotherapy sessions to your individual needs.

3. We process your personal information based on your consent, which you provide explicitly when engaging our services. This consent can be withdrawn at any time.

4. We share minimal necessary information with our secure booking system provider, ensuring they adhere to stringent data protection standards.

5. We employ advanced security measures, including encryption and secure storage, to protect your personal information against unauthorized access and breaches.

6. Our website uses cookies to enhance user experience. You have control over your cookie settings and can adjust your preferences at any time.

7.  Under the Australian Privacy Act, you have the right to access, correct, and delete your personal data. Please contact us directly to exercise these rights.

8. We retain your personal information for as long as necessary to provide you with our services, adhering to professional guidelines and legal requirements.

9. We periodically review and update our Privacy Policy. We encourage you to review this page regularly for the latest information on our privacy practices.

10. Your privacy is paramount to us. Should you have any concerns about how we handle your data, please contact us directly or reach out to the Office of the Australian Information Commissioner (OAIC), the national data protection regulator.

Disclosure of your information

We may be required in certain circumstances, to disclose information in good faith and where we required to do so by law, or to protect the rights, property or safety of our clients or third parties.

Contact with you

On occasion we may contact you via email, phone or social media platform to provide you with information on updated services / products or to enquire about your experience with us.

If you prefer not to be contacted directly, please let us know.

Complaints

We are committed to complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act). If for some reason you believe a privacy breach of this policy has occurred, or if you’d like to contact us directly, please contact us via our online enquiry form.